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Digital Download - Help FAQ

How do I download the files I purchased? 


Please follow these instructions:
  1. Purchase Digital Download Product.
  2. Once payment has been made you'll see a link to your Digital Download.
  3. Before Download insure you are using a device with a reliable connection. (see below)
  4. Click the START DOWNLOAD link.
  5. Your Download will begin. It usually takes 10-15 minutes depending on your connection speed.
  6. Watch classic Tonight Show starring Johnny Carson Download.

Important - Mobile Devices are not recommended for Download
The Download files are large so an unreliable connection will cause your download to fail. We highly recommend that you use a reliable internet connection. Mobile devices like iPads or iPhones are not recommended for this type of download. Once you've downloaded the file, you can put it on your iPad, but due to limitations on iPads, they are not ideal for downloading this size file. So to avoid a failed download make sure you have a reliable connection on the device you choose to download file to.

How much does it cost?


The price of each show is based on length of the show as well as licensing fees associated. Each show is available in MPEG-4 video format. Most shows from the 1960's - May 1980 are 1 hour and 15-25 minutes long after May 1980 the shows clock in at around an hour. Shows will range from $4.99-11.99 per show. The cost will be determined by how many musical performances are included and need to be licensed. (example a show with 3 song performances costs more to license than a show with 1 song and therefore would cost more to produce and download)

What do I get?

After completing the purchase process you may download the entire show in MPEG-4 video format.  You'll receive an email with a link to download the show, click the link and download the show. The link will work as soon as payment is processed.

How long does it take to download a Johnny Carson Digital Download Video?
Each video is around 2GB, which will take approximately 10-15 minutes on an average broadband connection. Naturally slower connections take longer.

How do I watch Johnny Carson Digital Download Videos?

Follow the steps above to download. You may watch Johnny Carson Digital Download Video in any player that supports MPEG-4 video. The most popular MPEG-4 player is the latest version of Quicktime, which is available for both Macintosh and Windows. There are a number of other options, so a quick google search will list some for you.

How do I watch Johnny Carson Digital Download Videos on my TV?
You may watch Johnny Carson Digital Download Videos on your TV if you are able to connect your computer to your television, or if you have a home networking device that bridges your computer’s video output to your TV. Many laptops have an S-Video or composite RCA video output which can be connected to a TV. Read the manual for your PC for information on outputting video signals to your TV.

How long before a Johnny Carson Digital Download Video link expires?
The link will have a 5 day expiration date, so if you don't download the show within 5 days the link will expire and you'll need to contact us to reactivate the link.

What if my Johnny Carson Digital Download Video doesn't play correctly?
If you have any problem with your Digital Download Video playback, just Contact Us and we can reset the link for you.

Can I copy and share Johnny Carson Digital Download Videos?
Johnny Carson Digital Download Videos are official releases and may not be copied (except for personal use on CD’s, DVD’s or other devices for portability or backup), traded, shared or offered for upload or download. Like all Johnny Carson products, there are substantial costs associated with launching and maintaining this service, and its future viability depends on honest participation. We purposely made these files inexpensive and convenient to use with minimum hassle. We ask that you please recognize that effort by purchasing the videos you want to enjoy.

Are you going to offer additional shows from the Vault as Johnny Carson Digital Download Videos?
Our long-term goal is to offer Johnny Carson fans an expanding catalog of shows from the Vault in a variety of formats, including Johnny Carson Digital Download Videos.

Technical
What are the recommended specs for enjoying Johnny Carson Digital Download Videos?

Please note: we do not recommend downloading 2GB MPEG-4 video files on a dial-up modem. If you are on a slow connection, it's going to take awhile.



Windows

Windows 98SE, 2000, ME, XP, or later

128 MB RAM
10 GB Hard Drive (a larger hard drive is optimal)

Pentium III 750MHz or faster (or equivalent)

Cable Modem or DSL

Internet Explorer 5.5 or later



Mac OS
Mac OS X (10.2) or later

128 MB RAM

10GB Hard Drive (a larger hard drive is optimal)

Cable Modem or DSL

Internet Explorer 5.1 or later



Unix

You probably don't need our advice.

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